Please allow 48-72 business hours for a response from the Helpdesk.If submitting a ticket DO NOT include your password.
Q. How do I email an entry into my journal?
A. In the upper right hand corner of your screen you will see your name or username with a small arrow to the right. If you click on the arrow, you will see a dropdown with Settings listed, select Settings.
Once in Settings, on the left hand side of your screen, you’ll see several options, one being Email to JRNL, select that.
From this Email to JRNL tab you will see a designated email address for each journal you've created. You can choose to copy the email address, add to your contacts, or if for any reason you no longer want the specific email address associated with a specific journal, you can click the Generate New Email Address button next to that journal.
Use any email account to send to these specific addresses. The content will show up in the journal associated with the email address used.
*Please note, Email to JRNL only accepts the following attachment formats: .jpg, .jpeg, .png, .gif, .tiff.