Please allow 48-72 business hours for a response from the Helpdesk.If submitting a ticket DO NOT include your password.
Please allow 48-72 business hours for a response from the Helpdesk.If submitting a ticket DO NOT include your password.
To change the date associated with an entry, on the mobile app, you'll want to click on the three dots in the upper right hand corner of your entry to access an options menu. ![][1] On the options menu, you will see the option to View, Edit or Delete the entry. You will want to choose, "Edit Entry." ![][2] ...
To change the name of a journal, you will want to go to Journals from your Dash screen. ![][1] Once you are in your Journals, you will want to drag your finger from right to left on the journal that you want to edit. ![][2] Dragging your finger on the journal name will give you the option to edit or del...
To add a new Journal to your account, using your mobile app, you'll want to go to Journals from your Dash screen. ![][1] Once you're on your Journals screen, you'll want to click the "+" in the bottom right hand corner of your screen. ![][2] Clicking the "+" will open up a small options menu at the bott...
Using your iOS mobile device, you can create an entry using one of two ways. The first way is to use the blue "New Entry" button on your dash. ![][1] Clicking that button brings you to the New Entry screen. Click in the body of the entry to place your cursor. ![][2] Once you have completed your entr...
To search for entries by tag, in your mobile app, you want to click on "Tags" from your Dash screen. ![][1] Once in the Tags screen, you can type in the Search tags bar at the top of the screen, or use your finger to scroll through your tags. ![][2] When you find the tag you're looking for, tap that tag...
To tag an entry, in your mobile app, you'll need to either create or edit an entry. To create an entry, press the blue "New Entry" button from your dash or you can click the "+" in the bottom right hand corner. ![][1] or ![][2] If you want to add tags to an entry that is already created, you'll want to edit the...
In JRNL's mobile app, editing an entry is simple. On the entry you would like to edit, there are three dots in the upper right hand corner. Tap on those dots. ![][1] Tapping those dots will bring up an options menu at the bottom of your screen. From there, you can select "Edit Entry." ![][2] This wi...
To move an entry from one Journal to another, in the mobile app, you will need to click on the three dots in the upper right hand corner of the entry. ![][1] Clicking these dots will open an options menu at the bottom of your screen. You will want to click on "Edit Entry." ![][2] Once the edit entry view open...